How do I fix my computer?

Question

I obviously have a virus on my computer- I cannot open any icons unless I right click and even then most don't open. This makes it very difficult to try to get rid of whatever virus it is. I have tried a plethora of different techniques that include but are not limited to:

-System Restore
-Safe Mode
-Burning things onto a flash drive to import them in
------>which of course did not work because I couldn't open the flash drive
-Restarting my computer using the flash drive once the windows defender was on it

...I'm at a loss, can anyone be of some help???

Answer 1

Try this:



Firstly, boot your computer to Safe Mode with Networking.



Now open your browser and download TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits.



http://support.kaspersky.com/faq/?qid=208280684



Regardless of the results…



Download this package.



When you click on the download button, wait for a few seconds and the download box will appear, without you having to enter your name or email address.



Save it to your desktop, unzip it...click on start.exe...then click on Emergency Kit Scanner. Wait for it to open (this may take a couple of minutes), then get updates and run a Deep Scan (the scan may take a while):



http://www.emsisoft.com/en/software/eek/



Hope this helps.

Answer 2

A great powerful and Free AV is at www.trendmicro.com .

Go to the bottom left of the opening page and click on

Housecall Launcher. Save it to your Desktop for easy access.

You won't have to go to the web page again. Click on it and

it goes 'home' and gets the latest signatures, trojans too. Then

it runs and kills bad stuff and hangs up. Isn't memory resident.

May have to boot up in the "Safe mode with networking" to keep

the virus off guard. Then run Housecall. Terrific.

You can run it as often as you like.

Go to www.download.com and get FREE=advancedsystemcare. !!!!!!!!!!!

Got antivirus ?? Get Avast or Avira at download.com

While there get antimalwarebytes !!!!

Get on some newsletters, like at www.PCWorld.com





First you need to know that starting a computer in SAFE mode doesn't insure

that your going to be rid of Malware/Viruses/Worms or Trojans no matter what

software you use.



To do this right you need to clean your computer with a Free Malware, Virus,

Worm, Trojan removal Boot CD. Using a uninfected computer do the following.



This download page has many Free Malware removal ISO packages. Choose one or

more to work with depending on the OS your using and the problem your

having.

http://www.malwarehelp.org/anti-malware-…

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For Netbooks you Create a Bootable USB Flash Drive for Windows 7 or Vista Netbook by using this Youtube Video

http://www.youtube.com/watch?v=AiRv_UKtk…



Now use the Win To Flash software in the Youtube video (download Link below) to load the Boot ISO you downloaded to the BOOT USB Drive instead of the mentioned Windows ISO.....Click download and save

http://www.freedownloadsplace.com/WinToF…

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For the Boot CD will need a CD/DVD ISO burner program so here's a easy to use ISO burner freebie that works with all OS's...Click download and save

http://cdburnerxp.se/en/home



Here's a help file on how to make a ISO Boot CD of your choice using CDBurnerXP.

http://cdburnerxp.se/help/data/burn-iso

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Insert the BOOT USB/CD into the infected computer then reboot the computer and follow the instructions. Once clean up is finished remove BOOT CD and reboot computer again.

Answer 3

Try ...

- Disk Defragment

- Re install Operating system

Goodluck