Windows 2012 fake anti virus disabled everything on my computer?

Question

ok so I got the 2012 anti virus / virus
I was able to quarantine it with emsisoft anti male ware because I tried to download malewarebytes but it never allowed the installation to be completed so unused emus soft instead
after getting rid of the trogon fake windows 2012 anti virus / virus now my control panel icons don't open they all say : is not a valid win 32 application
so I can't go into user accounts
remove programs
system restore- nothing
I also have the same problem with Internet explorer I cannot open the Internet it says also not a valid win 32 application
please please please someone tell me step by step very detailed how to get control panel to work and Internet explorer
its windows xp and Internet explorer 8

please someone I cannot afford geeksquad
not a new computer

I am s medical transcription it's and I work at home so without Internet I cannot log onto my
accounts to transcribe them
my clients have me till Thursday to send them their transcriptions
I coukd lose all 23 of my clients and this would be devastating foru family as my husband lost his job as a paralegal and has been unemployed for 1 year
we have three children under age 10
do please please someone help us
this could destroy out lives
we are barely making it
now
my children need to access the Internet to
get their assients because they are all homeschooled-
the virus entered our computer when we're busting the barnes and nobles website
I sm posting this message through my iPhone
we must know how to restore our computer
( we don't have the original disks the computer came with as we bought thus fell computer at a garage sale two years ago

help us
help someone

please we are desperate


thanks
anyone ?

Answer 1

Try COMODO anti virus which may resolve your problems. COMODO removes virus 100% for free.



If still your problem persists, then you should go to safe mode and then try installing COMODO antivirus and clean all the mess and then place your OS Cd and restart and repair OS. Hope your OS is windows only!!!



While removing virus and infected files your OS may lose some of the OS files which is root cause for improper working your control panel.



I wish, your problem should get resolved ASAP for sake of your family wellness

Answer 2

2

Answer 3

Ok let's try the Malwarebytes option again but you need to be patient and follow these:



Boot in safe mode with networking. Make sure you are logged on an administrator account. If you are able to download files on your infected computer then get these files:

a. FixNCR.reg -- http://download.bleepingcomputer.com/reg/FixNCR.reg

b. RKill -- http://www.bleepingcomputer.com/download/anti-virus/rkill



Read fully what RKill is all about so you will know what it's for.



If you can't download them using the infected computer then use another computer and save them to a flash drive or CD.



Run those files in safe mode with networking as admin in exact order as listed. You might have to turn off your real antivirus program if it is preventing you from running RKill. Wait until RKill gives you a report. Update MBAM before doing a FULL scan.



If you have a problem running a program and it keeps asking you to "choose a program to open the file with" then run this and import it to the registry:

Shell.reg -- http://download.bleepingcomputer.com/reg/shell.reg



If your programs, icons and files seem to be "missing", run this too:

Unhide -- http://download.bleepingcomputer.com/grinler/unhide.exe



If you have a problem with your google searches being redirected to unrelated sites, run this from Kaspersky:

TDSSKiller -- http://support.kaspersky.com/viruses/solutions?qid=208280684



After getting rid of the infection, change your AV to a better one like the free Avast or Avira:

http://www.avast.com/free-antivirus-download

http://www.avira.com/en/avira-free-antivirus

Answer 4

Win 7 Antivirus 2012 description and step-by-step removal instructions:



http://deletemalware.blogspot.com/2011/06/remove-vista-antispyware-2012-win-7.html



http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Answer 5

Follow instructions