Question:
Help a Virus is blocking FTP ports?
Tobin B
2009-01-29 11:31:18 UTC
I am running XP Sp2 IE7. I cannot reset IP address.The ISP is not blocking FTP Ports.I've been through all of Microsoft's troubleshooting Internet connections stuff. I can ping certain sites but IE continues to say Cannot find Web Page.I also cannot do system restore to a previous state.My ISP says my DSL Modem is responding like a router.I can connect through MSN, but not through Firefox or IE7. The ISP also says the Modem is functioning properly.I have run several virus scans, malware, Hijack This, CCleaner. Windows firewall is the only firewall currently installed.It will not work even if I set the ports to be exceptions. Reinstalling the OS is not an option either. All drivers are up to date.
Three answers:
anonymous
2009-01-29 12:26:40 UTC
This is Malware, deeply rooting itself in your system (some even hide in your router's (and some modems) firmware). Virus scanners and the Restore Point Utility are not good things to use against such invasion for this reason alone.



Get the programs I listed from another computer (Internet Café, Public Library or friend's computer) onto a USB stick as Malware blocks you from downloading protection. A word of caution, be sure to read all programs help files completely before using them. If you still cannot use MBAM, rename it Alteregobytes to confuse the Malware (but be sure to keep the .exe extension on it) and use it as alternative for part A of the following solution.



Trying MBAM alone is not enough as you need a COMPLETE solution, here is one (use programs in the order stated):



A) Download MBAM (MalwareBytes' Anti-Malware): http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button - Install the application and make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish ( If an update is found, it will download and install the latest version ).



Once the program has loaded, select "Perform Quick Scan", then click Scan ( The scan may take some time,so please be patient ). When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected ( When disinfection is completed, a log will open in Notepad and you may be prompted to Restart ).





B) Try the tricks and free programs I use: 1) Clean browsers



Method One (now): In Internet Explorer (IE), click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes.

In Firefox (FF), go to tools, clear private data, make sure all boxes are checked and then click on the clear private data now button.



Method Two (Normal use: Every 14 days - Heavy use: Every 7 days): In IE, click the Tools menu, Delete Browsing History and in the box that opens, do these: a) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close.

b) click the button near History, click Yes and wait for the box that opens to close and finally, click the close button (bottom right) to finish.



In FF, Go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes then click on the clear private data now button.



Note: Close browser when done to clear cookies still in memory. For other browsers or versions of the programs, check help files for guidance on doing cleanup.



2) Turn off the restore point utility ( Guide for XP: http://support.microsoft.com/kb/310405 )



3) Use this free cleaner: http://www.glaryutilities.com/gu.html to remove junk and remnants files.



4) put order in your HD with a "Disk defragmenter".



5) Turn restore point utility back on. (see part 2)



6) Do not use Google/Yahoo toolbars (spyware).



7) Persisting problem after this, get Avira: http://www.download.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html?cdlPid=10901492 plus an Email scanner ( http://www.spamdel.com/ OR http://www.glenn.delahoy.com/software/files/Inbox.htm ).



Already have a scanner, make sure your virus database is updated BUT stay away from (or get rid of) AVG free (CRAP).



8) If the problem is very stubborn and you have a router, visit its web site and check for firmware that is more recent than your version. If FOUND, download and install, if NOT, use the router's reset switch, both methods return it to factory settings. "WARNING": Gather router install CDs, guides, passwords before doing this as you will need to do all connections again.



No router then reboot your Modem by doing a hardware (with the switch) reset !





By doing so, you are on your way to being well protected BUT never relax your guard !
anonymous
2016-04-04 03:51:30 UTC
TCP Port 21 Common Use FTP Service is typically is server where you upload/download files from. Inbound Scan If you are running a FTP server and have forwarded port 21 on your firewall then you need to setup a port forward within Link Logger such that future inbound traffic on this port will be logged as normal and not as an alert. There are scans which look for FTP Servers, either anonymous or with weak passwording or have vulnerabilities. Also some virus or trojans use FTP to download components. Outbound Scan By default Link Logger raises an alerts on outbound traffic to this port in order to alert administrators to use of unauthorized FTP servers. Servers can be trusted such that future traffic to the authorized FTP server will not appear as an alert. -------------------------------- Port number 21 is a reserved port in TCP/IP networking, meaning that it is listed with IANA. Port 21 is utilized by the File Transfer Protocol for FTP control traffic. FTP clients initiate an FTP session by connecting to port number 21 on the FTP server. An FTP server responds from port 21 with messages that prompt the client for an FTP session login (username and password). Note that FTP clients do not use port 21, only the server. FTP servers also do not send files from port number 21. Instead, the FTP protocol allows for a second connection to be established for data transfer. Port 21 represents the server-side of a "control" or "command" connection whereas the alternate server port represents the "data" connection.
anonymous
2009-01-29 11:34:46 UTC
restore your computer that will do it but put your info on a flashdrive


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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