How do i get rid of the fake anti-virus program named nortel?

Question

how do i get rid of this, i just got it today and wat dose a system restore do? dose it remove everything on your computer that you have downloaded before, would i have to download everything all over agian like for examples "(i tunes, Microsoft word, ect..) and how long would a system restore take? ... (days, minuets, hours)?

Answer 1

MALWARE EXCORCISM AND CLEANUP FOR WINDOWS XP

(Easy Step By Step Directions)



(Note) If you don't have a taskbar? Hit Ctrl Shift Esc at the same time and the task manager will pop up. Click on [File] at the top left corner of your task manager and choose New Task (Run).Type cmd and hit ok.In the command window type start explorer.exe and hit enter and "My Documents" will popup and your taskbar should be back? (Another trick) is to use IE and type C:/ in the address bar and hit enter (~8



1.Go to Start->Rt click on My Computer and choose Properties -> System Restore Tab -> check the "Turn off system restore" box -> hit Apply and Ok.



2.Hit Ctrl Shift and Esc at the same time and bring up your task manager and choose the processes tab and look for any shady looking exe's like Regcure.exe or something with allot of random numbers and letters? Rt click on them and choose end process.

(Note)Go here for process info's http://www.processlibrary.com/



3.When your done shutting down what you can, click on [File] at the top left corner of your task manager and choose New Task (Run).Type msconfig and hit Ok. Go in BOOT.INI tab and tick both "Safe boot" and to the right of that "Networking" and hit Apply and Close.(It will boot in "Safe with networking mode" Choose Aministrator)



4.While in "Safe with networking mode" download Malwarebytes.

(Free) http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol



5.Right click on the mbam setup app you downloaded and rename it xxxx then Dbl click on it and install and update it (If you can) and run a full scan and delete/quarantine all entities it finds (Restart if it asks?)

(Note)If you couldn't update before 1st scan update Malwarebytes and do another scan with a updated Malwarebytes!



6.Go to Start,Run,type msconfig and hit ok.Go in BOOT.INI tab and untick Safe Boot and then go in the Startup tab and (uncheck) all programs (not) needed at startup "Lesser is better in this case" and hit apply,close,restart.Your computer will boot normally and on your desktop a window will popup,check "Don't show this message" box and hit ok.

(Note)Check here for info's on startup programs http://www.techspot.com/startup/

(How to video) http://www.youtube.com/watch?v=rbSwtNiBx5A&feature=channel_page



7.Download Superantispyware,install,update,and run a full scan and

delete/quarantine all entities it finds.

(Free) http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol



8.Go to Start->Rt click on My Computer and choose properties -> System Restore Tab -> uncheck the "Turn off system restore" box -> hit Apply and Ok and your done.



(OPTIONAL)

Download Startup Monitor.It's a add on that acts like a firewall for your startup menu and keeps malware from installing itself without your permission.

(Free) http://www.mlin.net/StartupMonitor.shtml



Download Advanced System Care its a really good free program that has all kinds of optimizing tools and "IObit Security 360" (Part of ASC) is a really good all around security system and works well with Malwarebytes and Superantispyware try it out? (Free) http://www.iobit.com/



Hijack This cleanup tool (Note)This tool is not intended for novices!

(Tutorial) http://aumha.org/a/hjttutor.htm

(Free) http://free.antivirus.com/hijackthis/



How to fix corrupted Windows system files.

1. Go to Start -> Run -> type sfc /scannow ->hit ok.

It will ask you to insert a Windows XP installation disc.

2. Insert the disc and let the SFC utility run

3. SFC will check/repair changes made to the main system files.



How to fix error messages.

Go to Start > Run > type cmd > Hit [ok]

1.Type chkdsk /f Hit enter and press "y" for yes and let it run.

2.When it's done restart your computer.

Go here for more help.

http://aumha.org/a/stop.htm



Stay Safe Out There (^.^)



P.S.:If you need more help feel free to click on my name under my avatar and email me?

Answer 2

There are never any guarantees in malware fighting, but try this:



If you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it in Safe Mode with Networking. That often prevents malware from protecting itself. If you don’t have one, many people here swear by AVG (it’s free).



I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them, again in Safe Mode With Networking.



Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.



To get into Safe Mode with Networking:



1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.

4. Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different.

6. When you're finished doing what you need to do, log out and reboot back into normal mode.



Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.



Update and run full scans regularly, not just when you think you already have malware.



Good luck.

Answer 3

Use combofix from bleepingcomputer.com to remove most virus, then go download malwarebytes from softpedia.com or cnet.com. Malwarebytes should remove most virus at that point, just use superantispyware from softpedia.com or superantispyware.com to finish the clean up if there is more virus on your system. I recommend you use a better protection in the future such as Online Armor Free or Outpost Firewall Free with Avira Personal.



Good Luck!

Answer 4

Once you have this, you can't go to restore. It won't let you go back to the date b4 it got installed and its not stupid. Plus how do I run in safe mode with a dell inspiron? There are no options on start up except settings or booting options. Not a choice for safe mode on this small little computer, so i recommend you try to save what you have left pics songs etc and burn or copy them to a flash usb or dvd and reformat for best solution to get rid of it completely.