can't find a fix for this virus...?

Question

I use ETrust, have a good firewall, run Spybot and AdAware, but this thing snuck in somehow.... it's called Cutwail!generic.... I've looked at the list on Symantec for a fix and don't find one..... when I run my virus program, it finds bugs, fixes all of them, including Vundo worm, all but this one..... if there's three bugs, it fixes two and this Cutwail thing is still there.... if there's 16 bugs, it fixes all but one... this one....

anyone know of this bug and where to find a fix for it?.... thanks!!

Answer 1

You'll have to delete it manually yourself because the files probably in use when windows in running.



Boot into safemode and try to delete it from there. If it still doesn't let you delete the file - kill off unneeded processes from task manager one by one and keep trying to delete the file until it lets you.

Answer 2

My recommendation would be Avast antivirus, AVG antivirus, or Clamwin antivirus. All are free and very effective antiviruses. I use Clamwin and AVG on my home Windows XP computer and have never had a problem. It is always good to have at least two antivirus programs on a Windows PC. What one cant find or fix, the other will. Redundancy is best.

Answer 3

If all your attempts have failed (or your AV software has failed in finding/removing it), try doing an online scan through Trend Micro's website (Housecall is the online AV's name). This virus scan is probably the most comprehensive one in existance. When other AV softwares have missed elusive viruses and worms, Housecall/PC-Cillin has found and safely removed them.



I hope, if you do decide to give it a shot, that is finds and removes that pesky Cutwail virus. See "source" for web-link.



S.C.



PS: I'd like to know, if you do the scan, if it found it or not. Thanks! =)

Answer 4

Malware ("malicious software") consists of software with clearly malicious, hostile, or harmful functionality or behavior and that is used to compromise and endanger individual PCs as well as entire networks. look through your programs and so on and get rid of it... once you have gotten rid of the program that has it in it then your should be able to get rid of the leave behinds with a good scan

Answer 5

I see mention on the net of possible rootkit link. i would run a good free rootkit scanner also Like AVG Rootkit or Sysinternals Rootkit revealer.

Answer 6

if you enter avast into google they have a virus removal too (works alone from eh antivirus) that works better then Norton sometimes, it might get rid of it.

Answer 7

try avast antivirus or if its still there try mcafee all in one \





also try restoring ur comp. to an earliar date

Answer 8

pest patrol from CA

Answer 9

try use NOD32 if not the virus could keep multiplying