Can someone help me get rid of a trojan virus? points!?

Question

Hello :)

I need help in getting rid of a trojan virus
my computer as got a billion times slower :(
I have Norton but it cant delete it it says that one of the files is locked and that is the file is in.
Is there anyway to get it open? someone help please!


10 points!

Answer 1

Try this freeware.



Norman Malware Cleaner, which can detect and remove more than 2,000,000 malwares.

Malware Cleaner also fix the registry damage by the malwares.

No registration and installation required.



You just need to click and run the program.



http://www.norman.com/Virus/Virus_removal_tools/24789/



Another option is UNDLL

UnDLL - The DLL Remover allows you to eliminate the infected DLLs,

which are often used as components of many types of malware (for example, Agent.CS or Virtumonde).



UnDLL - The DLL Remover neutralizes the DLLs loaded into your computer's memory,

cancels them and cleans up some of their Registry keys.



http://www.softpedia.com/get/Antivirus/UnDLL.shtml

Answer 2

I have Norton but it cant delete it it says that one of the files is locked and that is the file is in - in where ?



re boot in safe mode & run norton.



Then let us know what problems you still have.

Answer 3

A trojan horse is an executable program that is designed to disrupt or hijack applications on your computer. The reason why these programs are developed are often to initiate other attacks from more advance malware such as spyware.



You need to kill the process and the dll files attached to the trojan. You need to edit the msconfig and registry to stop it from loading startup. Here is a good tutorial:

http://www.delete-computer-history.com/trojan-horse-removal.html

Answer 4

The easiest way to fix it is using Malwarebyte's Anti-Malware (Download it, update it, do a full scan, and remove everything it finds).



I would also recommend the following programs to make the removal easier and make sure you don't get infected again in the future:

Avira AntiVir Personal

Spyware Doctor Starter Edition

Answer 5

thanxs for the points offer,but let me try to help you update norton antivirus,also i have a program call unlocker assistant

Answer 6

here is free help



spy-bot search & destroy

Ad aware

Answer 7

Try this and delete the locked file manually. : )

Answer 8

http://www.malwarebytes.org/index.php