Think Point Virus Help!!!!?

Question

My computer got this 'think point' virus Thursday. Last night and just a few minutes ago I tried everything I know of.
I did
1.Went to "safe mode with networking"
2. Went to task manager
3.deleted hotfix.exe
4.opened malwarbytes(anti malware)
5. did a quick scan
6.removed my one virus
7.started my comp again
8.think point was still there...
9.went to 'safe mode with networking' again
10. deleted hotfix.exe again
11.did a full 2 hour virus scan
12.NO virus
13. restarted my comp
14.think point is still here..

WHAT DO I DO =(?? it's been this way since thursday...help please

Answer 1

Follow the instructions on this removal guide:



http://www.geekpolice.net/malware-removal-guides-f12/using-malwarebytes-to-remove-malware-t8083.htm



I can guarantee you that it will remove Think Point. The guide has worked for everyone else.

Answer 2

Go to site www.2-spyware.com/remove-thinkpoint.html. Scroll down a little and they give manual instructions for removing this. It is a 3 part process and you have to do all three parts to remove.



Note: We could not bring up Task Manager. To get around this, we did step 3 before anything else. We then did a restart and brought up the computer in safe mode. This allowed us to bring up Task Manager and we could then do step 1 and step 2. We then did a search to make sure that the hotfix file was still gone.



Here are the steps but there is much more detail on each of these steps at the above referenced site.



Step 1: Stop the hotfix.exe process via Task Manager. Open Task Manager and select the

Processes tab. Select hotfix.exe and stop the process.



Step 2: Delete the registry file. We are running Vista and we did this from the Task Manager.

Bring up Task Manager and select "File" at the top. Then select the option

"New Task (run...)". When the Run window opens, type regedit. A two-paned window will

open. On the left pane, go all the way down to the following and delete the registry file

(the file to delete will appear in the right hand column):



HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon "Shell"



(Although I think ours did not have Windows NT, but just Windows). PLEASE BE

CAREFUL WITH WHAT YOU REMOVE HERE. READ THE CAUTIONS GIVEN BY

THE WEBSITE ABOVE. IF YOU REMOVE THE WRONG FILE, YOU MAY REMOVE

SOMETHING THAT WINDOWS NEEDS TO EVEN COME UP. That said, we found the

name hotfix on this registry file.



Step 3: Delete the file C:\\Documents and Settings\\User\\Application Data\\hotfix.exe.



Within Vista, we had to search for the file - there was no Documents and Settings.

To do this, open a "Documents" window. Perform any kind of search. This modifies

the window so that you can do an advanced search. Under Search Tools, select

"Search Options...". Under the "View" tab, there is a section for hidden files and

folders. Select "Show hidden files and folders". Once this is done, then you can

search for the hotfix file. Make sure that you use the "Search Everywhere" option. Make

sure to empty the recycle bin.



This should remove thinkpoint.



Just an aside.... we also performed several scans and were told that there were no viruses.



Hope this helps!

Answer 3

Think PointPense point which is also known as the virus ThinkPoint is part of a false alert from Microsoft Security Essentials. Think Point Is Being advertised the one of the five removal tool to get rid of any infection found on the computer. Think Point is being heralded as one of five removal tool to get rid of all infections found on your computer. Initial infection Will result to a malfunction of the Windows desktop, removing all icons and displaying a fake alert message only. initial infection will result in a malfunction of the Windows desktop by removing all the icons and displaying only a fake warning message. Trying to clean up this malware Will open a new window displaying multiple virus scanners But only rogue programs Will Be Those Able to identify the infection, and includes Think That Point. Trying to clean this malware will open a new window displaying multiple virus scanners, but only the malicious programs will be able to identify the infection, and that includes Think Point

Ouvir

Ler foneticamente

Dicionário - Ver dicionário detalhado



http://infoatec.webnode.pt/

Answer 4

Follow the instruction on the link below, it's step by step instructions how to clean your computer system from Think Point using Antispyware tool. It's very effective and fast





Easy steps removal using free scanner:

http://www.pcthreat.com/parasitebyid-13012en.html

Answer 5

I have the same problem, I started up my computer and when the think point screen came on I went to the task manager, found hotfix.exe and ended the process, then i went to file, new task run (on the task manager) typed in explorer.exe and then went on the internet and downloaded Spybot.

Answer 6

I had a same virus in my computer...!

when log in my user and window start with this software

what I did:

I let to scan my computer

and turned off internet access

because ,software try to sell the their product

when it can't get in to internet access

virus give up though you need to try to close the page even struggle to close.

than windows open

and I have F-secure anti virus and scanned and cleared the trojan virus appears as think point.

when it clears up

you need to re-start your computer.





I

Answer 7

You may have to use a program to do it.. since you know how to stop and remove hotfix.exe, try using a security tool to remove it. That is what I ended up doing after hourse of frustration. Just like this guy http://www.derangedgeek.com/nagging-thinkpoint-rogue-anti-spyware-program-how-to-remove.php i too got sick of the thinkpoint pop-ups and resorted to finding a spyware removal program... a good one!

Answer 8

Remove ThinkPoint (Uninstall Guide)

=

- http://www.bleepingcomputer.com/virus-removal/remove-thinkpoint

Answer 9

get carry of an anti-malware software including Malwarebytes and shop on with the learning that incorporate it heavily. it quite is going to get rid of the think of element Virus and the different malware on your gadget.

Answer 10

Dont be fooled by my name but.. i had this same problem 2 minites ago just Ctrl alt delete go to processes and find hotfix.exe right click and end process worked for me hope i helped you

Answer 11

Open task manager.

Find hotfix.exe. and left click it.

Open up the properties.

Go to security.

Click "Edit"

Check "DENY" in every check box.

Restart CPU to see if it works.



Not guaranteed solution but worked for me and i figured this trick out myself. Hope it worked!! :)

Answer 12

I think you can try to use

http://nickle034.blog.com/

Answer 13

http://ezinearticles.com/?ThinkPoint-Virus-Removal---How-To-Rid-Your-PC-Of-This-Rogue-For-Good&id=5229762