Does anyone know how to remove the rogue spam Desktop Defender from my desktop ?

Question

The spyware Desktop Defender has hooked on to my computer. Does anyone know how to remove it without sending this hoax money?

Answer 1

Download these two free programs: Malwarebytes and CCleaner. you can get them both from Filehippo.com.



http://www.filehippo.com/download_malwarebytes_anti_malware/

http://www.filehippo.com/download_ccleaner/



Once you download these, restart your computer and boot into safe mode. To do this, press F8 a bunch of times before your windows loading screen comes up. A black screen with a bunch of boot options will appear. Choose Safe Mode.



Once in safe mode, run Malwarebytes. It will find all malicious software and remove it. After that is complete open CCleaner and run the registry cleaner to remove the remaining bits of the malware. If you dont clean the registry keys of the virus it could just put itself back on your comp.



After you run those two programs you should be virus, spyware, and adware free.



I also suggest getting an antivirus program. AVG is a decent free antivirus program that you can also get from filehippo.



http://www.filehippo.com/download_avg_antivirus/



Arou42 made a good point that i forgot to mention. Before your restart your computer to boot into safe mode, you should turn off system restore. Some malware has the ability to use this to put themselves back on your comp if they are "removed". Be sure to turn it back on though after cleaning your computer and restarting.



Good luck

Answer 2

Now press the Ctrl, Alt, and Delete buttons on your computer at the same time. Do this by first pressing the Ctrl key, and holding it down, then the Alt key, and holding it down, and then finally press the the Delete key. So you should have Alt and Ctrl held down at the same time before pressing the Delete button on your keyboard.



# The Windows Task Manager should now come up on your screen.Click on the Processes tab.# Make sure there is a checkmark in the checkbox labeled Show processes from all users and then look through the list of running processes. When you find the process named ''Desktop Defender 2010.exe''

, click once on it to select. Then click on the End Process button to terminate it.



# An alert will be displayed asking if you are sure you want to terminate this process. Please click on the Yes button.



# The Desktop Defender alert will now be gone and you will be at a blank screen with the Task Manager still open. On the Task Manager, click on the File menu option and then select New Task (Run...).



# When the Create New Task box opens, type explorer in the Open: field and then press the OK button. The Windows desktop will now appear and you can close the Task Manager.Now that you are at your desktop, download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:



Malwarebytes' Anti-Malware Download Link http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe ,install ,update and scan with it. Complete guide here http://www.bleepingcomputer.com/virus-removal/remove-desktop-defender-2010

Answer 3

Use combofix from bleepingcomputer.com, then go download malwarebytes from softpedia.com or cnet.com and use it(rename the installer if it doesn't let you install it such as winlogon.exe), then clean the rest of the virus with superantispyware and Hitman Pro 3.5 from softpedia.com/cnet.com and just in case you do have a rootkit on your system use GMER from majorgeek.com(Use gmer to scan and anything in red delete.)



Future Protection use this wizard to recommend security protection for your system:



http://www.techsupportalert.com/secwiz



or go to safe mode and then do the above:





To get into Safe Mode with Networking:



1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.



Note: Rogue security software is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware.



Or Manually:



Terminating the process:



1.I verify that a Rogue is present. This isn't hard, since it's usually popping up just about every few seconds.

2.Click CTRL-ALT-DELETE (if it's available)

3.Click Task Manager

4.Click Processes

5.Find a process that usually contain all numbers. For example 2342342.exe. If you do not see all numbers then your rogue has a name like...SystemSecurityPro.exe or GreenAV.exe...etc.

6.Select that process and click end process.

7.At this point the rogue process has been terminated.

Removing Rogue Anti-virus that is named with random numbers.



1.Click Start

2.Click Run (or for Vista type in the start search box)

3.For windows xp type: C:\documents and settings\all users\Application Data and click OK. A window will open containing a folder with about 8 numbers. Your Rogue is in there. Delete that folder.

4.For Windows Vista type C:\users\all users in the "start search" box and click enter. Your randomly named folder with about 8 digits should be in there. Delete it.

Removing Rogue Anti-Virus that has a name like System Guard Pro, AV2010, etc



1.Open Windows Explorer.

2.Open your C:\ drive.

3.Open Program Files

4.Find the Rogue and Delete the folder.



If not seek an expert. Good Luck!

Answer 4

This happened to me this morning believe it or not. After about an hour and freaking out and almost crying my friend sent me to this site http://www.bleepingcomputer.com/virus-removal/remove-desktop-defender-2010 the instructions worked like a charm and got my computer working to normal. You have to download Malwarebytes' Anti Malware software. It scans your computer then gets any virus.Do a quick scan first. Then after most of the virus is taken off do a full scan. Just to be sure

Answer 5

only bumped off this final night from mine. persist with the instructions interior the link. not too hard. start up the laptop up and as quickly as the "pretend" protection subject comes on, that is going to be the 1st subject that comes on CNTRL-ALT-DELETE to activity supervisor. bypass to approaches - backside left click in container teach technique from All clientele - discover own laptop Defender on your checklist of working classes - click it - hit end technique (you may ought to discover it and end it a pair of situations) Now bypass to the applications tab and click on New activity on the backside - Create New activity shows up - type in Explorer - then ok. this ought to offer up the potential of the main pop ups. acquire SpyBot or advert-conscious from Cnet - or run you Spamware - this ought to get rid of it. in basic terms for greater protection bypass to TrendMicro Housecall and run that software. you do not ought to acquire something.

Answer 6

(If you have Win XP, turn System Restore off. Click Start, right-click My Computer, and then click Properties.

In the System Properties dialog box, click the System Restore tab.

Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box. Click OK.

Click Yes to confirm that you want to turn off System Restore.)





Download, install, update and run full scans, in SAFE MODE*, with these programs...



http://www.malwarebytes.org

http://www.superantispyware.com

http://download.cnet.com/1770-20_4-0.html?query=Ad+Aware+Free+Anti+Malware&tag=404&searchtype=downloads Ad-Aware free



*** Important, when downloaded/updated disconnect from the internet ***



Then re-start.



(turn System Restore on. Click Start, right-click My Computer, and then click Properties.

In the System Properties dialog box, click the System Restore tab.

Click to clear the Turn off System Restore check box. Or, click the Turn on System Restore on all drives check box.

Click OK.)





If you can't run a scan, go into the scanner's folder and re-name the .exe file to something like 'MyFile.exe' and try in safe mode again. Some malware prevent the execution of anti spy/mal/virus scans by blocking them by name.



You should consider getting a good Anti-Virus program.

Try one of these free ones...



http://www.avast.com/eng/download-avast-home.html



http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html (Avria)



http://free.avg.com/download



***Never use more than one anti-virus program at any one time***



*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight 'Safe Mode with networking' and hit Enter/Return, click on a user account, enter the password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.