how do I fix a virus that infected my email account?

Question

My computers comes out clean after several types of scans. I have a link that is being sent from my email account randomly to my contacts (one even was sent to myself from myself) when trying to open is blocked by anti virus AVG saying it is a severe threat.
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Answer 1

If someone is using your email account to send spam out to your contacts even after removing the virus then it's probably because they still have your username and password. All you need to do from there is to go to your email provider's website and change your password.

Answer 2

Use AVAST and also its an email worm, most likely it has remote access to your email if your scans are clean unless its hiding; Just change your password to your email or make a new one.

Answer 3

hi, there could desire to be many motives for this. may well be a dictionary attack or in specific circumstances ISP servers are hacked and that they get the e-mail addresses. yet another possibility is that a chum with your digital mail handle of their contacts has their digital mail hacked. Lists of digital mail handle are offered and offered online. make certain you have a 2 way firewall or have outbound risk-free practices enabled in case you have Vista. additionally, you additionally must apply Malwarebytes and Superantispyware with Avast! as they paintings nicely jointly to furnish optimum risk-free practices. it is larger advice, yet make confident each little thing is patched. suited now exploitation of previous residing house windows, Adobe Acrobat and Adobe Flash is out of control.

Answer 4

change your password do a full system scan of your a/v and you should be ok