My computer was recently attacked by a trojan.. and now IE won't work..?

Question

Yesterday I got a trojan.. it must have been from watching a video. It was called Anti Virus Software or something.
Anyway today my dad managed to get rid of it by updating my Norton Anti Virus.
however while my computer was being attacked, I couldn't access almost everything, and Internet Explorer would not open.
Now everything appears to be back to normal but my IE is still not working. it opens the window but its just that the webpage cannot be displayed, no matter what site i type in.

Please help: how do I fix my Internet explorer?

at the moment i am using Firefox, but I really want my computer just back to normal with IE
thank you. =/

Answer 1

To Remove Virus/Malware/Trojan,Fake Anti-Virus, Worm Pop pop up Advertising,

Rougue Spyware and

Adware

in you Computer First Use Manual Steps to Turn Off on System Restore

Steps to turn off System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.

4. Click OK.

5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.



Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download

the following file to your Desktop and Scan



rkill http://www.bleepingcomputer.com/forums/topic308364.html



Download Update and Scan by Using Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763



Download and Scan By using Remove Fake Antivirus description

This application is used to remove fake Antiviruses from your computers press here http://www.softpedia.com/get/Antivirus/Remove-Fake-Antivirus.shtml



Download and Scan by Use Super Anti-spyware Press here http://www.superantispyware.com/



Download and Use ATF Cleaner is my own personal Temp file removal tool.



* Features:Cleaning of all user temp folders, administrator only can use this feature.

* Cleaning of the Java cache, which seems to be harbouring more and more malware.

* Cleaning for the Opera browser, including Operas cache, cookies, history, download history, saved passwords and visited links http://download.cnet.com/ATF-Cleaner/3000-18512_4-89432.html





After Finish Remove Virus/Malware/Trojan Fake Anti-Virus Worm and

Rougue Spyware and

Adware

Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.

4. Click OK.



After a few moments, the System Properties dialog box closes.

Restart you Computer to be Normal.



To make Sure you don't have Any Virus,Malware,Spyware, in you Computer Scan again By Using Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7



Please give me the feedback and Rate Me

Answer 2

Are you able to search or download anything? If so, I'd suggest downloading a small 'free' software called 'Malwarebytes AntiMalware' onto your desktop from the following link:



http://fileforum.betanews.com/download/M…



(If you can't download from the infected computer, then you need to download it from a clean computer and transfer it to the infected computer via flash/pen drive or cd, and follow the instructions above).



Install the program, run it and update the definition. Once installed, select quick scan, and let the software scan your system. Once the scan is finished, it will more than likely give you a list of the infections on your computer. Click on 'Show Results' and then make sure all items are selected, and then select 'Remove All'.



Depending on how badly infected the system is and also the type of infection, Malwarebytes may or may not ask or prompt you to reboot your system.



I'd definitely suggest starting with this step and then let me know what the end result was. Malwarebytes, will in most cases clear out such infections.



Finally, now that you have Malwarebytes on the laptop, I'd suggest keeping it and running a full scan once a week.



If it is a redirect issue, which continues after you have run MalwareBytes, then you may also need to reset your hosts file if the problem continues.



You can download a fix from the following location: http://support.microsoft.com/kb/972034.



Hope this helps.

Good luck.

Let us know.



CookieRocks



Ask, if you need any more help.



EDIT: If it says mbam.exe is infected, change the name of mbam.exe to treym.exe and then try the install again. This somtimes happens because certain viruses/ malware are trained to avoid letting any known removers from executing.

Answer 3

A Trojan virus is faulty computer program that can infect remote computers by changing the desktop or deleting important files. Generally called a Trojan Horse, it appears as a legitimate file or software from a trusted source, therefore tricking users into opening it or downloading it. Take action and protect your personal computer files by learning to delete this Trojan virus.

Here is more infomation and removal guide:

http://trojan-horses-remover.com

Answer 4

Download the free version of the Malwarebytes Anti-malware scanner. I had a very similar problem (some scam called Cyber Security) and it got rid of it. Here's a link: http://www.malwarebytes.org/mbam.php

Answer 5

Don't format. It's not a solution. Just download the IE8 setup from microsoft.com and reinstall it. And check if somehow norton is blocking IE from accessing internet. Or if you have a restore point created, you can restore your PC to that point.

Answer 6

1. you did not get a virus you got malware.

2. Norton does not remove malware

3. I think your malware came with a proxy server.

4. Try:

Remove Antivirus Soft (Uninstall Guide)

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-soft

Answer 7

there are have some Trojan running on your computer!

The latest software can remove it:

http://adware-scan-online.com/Trojan/

Answer 8

FOrmat ur pc, viruses will be completely removed..

Answer 9

reinstall your ie>reboot>and see if it works