Question:
is there a spoof email supposedly from ebay going around with link to 'reset password'?
dragon
2014-05-24 07:36:10 UTC
Had email from 'ebay' with link to reset password. BBC website warns that these are spoof. The email from 'ebay' addressed me by name. At the same time another email came from 'ebay' addressed to dear customer. I didn't act on that email except to delete it completely...
Six answers:
Russell E
2014-05-24 08:14:22 UTC
Ebay was indeed hacked recently and some accounts and the passwords were compromised. While credit card info and such weren't involved, your account could conceivably be used by a hacker to make spurious bids and screw up your account and reputation.



I would follow Roddy's advice and go directly to ebay and reset your password. you most likely WILL get an email from them after you do that. It is safe to click on that link.

I would not use an unsolicited email to change it though. ONLY if you have actually done it first.



I would trash all the old emails like that and then go through the official site to change your password.
Ghost Of Christmas Past
2014-05-24 07:52:35 UTC
Yes it's a scam designed to get hold of your log on details.

If you go to the eBay site and log on, it will ask you to change your password.
NiceSPDR
2014-05-24 07:39:06 UTC
Good idea, A similar spoof was going on with youtube accounts. If you need to reset your password doing on the ebay site, not through a linked email because many scams like this make sites that look exactly like ebay/youtube/etc with the same address to fool people into giving them their information.



Better to be safe than sorry, just reset your password on the site itself.
Stephen L
2014-05-24 07:41:49 UTC
You need to change it to a new one, not just reset it, ie. to what it was before.
Renee Falcon
2014-05-24 08:57:14 UTC
Yeah, like everyone else said, it might be a spoof but EBay was actually hacked. So it is suggested you change your password.
?
2014-05-24 08:03:35 UTC
eBay is in fact requesting that everyone change their passwords due to a successful hacking attempt on their servers. Do not follow a link in an email to do it. Always go directly to the web site.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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