How Can I Fix My Computer? It Has Been Infected By A Virus And I Can't Log In To The Administrator?

Question

I Think It Has Been Infected By A Virus Because I've Already Encountered A Virus That Deletes Folder Options In The Control Panel So It Can Hide Itself. The Problem Is That I Think This One Modifies The Administrator Account... Now When i Start The Computer It Prompts Me For The Administrator Password... Even If I Haven't Set Any Password It Says That I Typed The Wrong Password...
How Can I Restore It To It's Old State? Or Rather How Can I Fix That. I Can't Update My antivirus Coz I Can't Even Log In....
Please Helllllllllllpppppp.....

Answer 1

Use the repair option of the installing CD.

Answer 2

First thing you need to know is that if it's a trojan that has given someone remote access to your machine it's best not to run it on the internet no matter what until the problem is resolved. Most likely it will also be hidden deep enough in the system that antivirus will no be able to find it in the "running" system. When all is said and done, you should probably change every single password you have as well.



It's also possible you have a failing harddrive and the more you mess around with it the more damage you will do to the files on the system.



I know you may not want to hear this but I would recommend taking it to a professional. They will have the tools and expertise to properly work on the system and prevent any damage. You should look for a small local company that has been in business longer than 10 years as that shows client care and isn't a cookie cutter big chain company that doesn't necessarily take personal care in your equipment data. Local companies tend to be less expensive as well.

Answer 3

The best fix is to reformat your hard drive and reload your operating system. The reason is that, since many virii are polymorphic, they copy themselves in different places and with different names and they are difficult to remove. Next time, get a good, free operating system such as www.mintlinux.com