NTLDR is Missing.
Issue:
NTLDR is Missing.
Related errors:
Below are the full error messages that may be seen when the computer is booting.
NTLDR is Missing
Press any key to restart
Boot: Couldn't find NTLDR
Please insert another disk
NTLDR is missing
Press Ctrl Alt Del to Restart
Causes:
1. Computer is booting from a non-bootable source.
2. Computer hard disk drive is not properly setup in BIOS.
3. Corrupt NTLDR and/or NTDETECT.COM file.
4. Misconfiguration with the boot.ini file.
5. Attempting to upgrade from a Windows 95, 98, or ME computer that is using FAT32.
6. New hard disk drive being added.
7. Corrupt boot sector / master boot record.
8. Seriously corrupted version of Windows 2000 or Windows XP.
9. Loose or Faulty IDE/EIDE hard disk drive cable.
10. Failing to enable USB keyboard support in the BIOS.
Solutions:
Computer is booting from a non-bootable source
Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk or CD-ROM. First verify that no floppy diskette is in the computer, unless you are attempting to boot from a diskette.
If you are attempting to boot from a floppy diskette and are receiving this error message it is likely that the diskette does not have all the necessary files and/or is corrupt.
If you are attempting to install Windows XP or Windows 2000 and are receiving this error message as the computer is booting verify that your computer BIOS has the proper boot settings. For example, if you are attempting to run the install from the CD-ROM make sure the CD-ROM is the first boot device, and not the hard disk drive.
Second, when the computer is booting you should receive the below prompt.
Press any key to boot from the CD
Important: When you see this message press any key such as the Enter key immediately, otherwise it will try booting from the hard drive and likely get the NTLDR error again.
Note: If you are not receiving the above message and your BIOS boot options are set properly it's also possible that your CD-ROM drive may not be booting from the CD-ROM properly. Verify the jumpers are set properly on the CD-ROM drive. Additional information about checking the CD-ROM drive connections can be found on document CH000213.
Additional information: This error has also been known to occur when a memory stick is in a card reader and the computer is attempting to boot from it. If you have any type of card reader or flash reader make sure that no memory stick is inside the computer.
Computer hard disk drive is not properly setup in BIOS
Verify that your computer hard disk drive is properly setup in the BIOS / CMOS setup. Improper settings can cause this error. Additional information on how to enter the BIOS / CMOS setup can be found in document CH000192.
Corrupt NTLDR and/or NTDETECT.COM file
Windows 2000 users
Windows XP users
Windows 2000 users
If your computer is using Microsoft Windows 2000 and you are encountering the NTLDR error. Create the below boot.ini file on the floppy diskette drive.
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect
Copy the NTLDR and NTDETECT.COM files from another computer using the same operating system. Both of these files are located in the root directory of the primary hard disk drive. For example, C:\NTLDR and C:\NTDETECT.COM should be the locations of these files on many computers.
*
Please keep in mind that these files are hidden system files, if you need additional help with viewing hidden files in Windows please see document CH000516.
Once these files have been copied to a floppy diskette reboot the computer and copy the NTLDR and NTDETECT.COM files to the root directory of the primary hard disk drive. Below is an example of what commonly should be performed from the A:\> drive.
copy ntldr c:
copy ntdetect.com c:
After the above two files have been copied, remove the floppy diskette and reboot the computer.
Windows XP users
1. Insert the Windows XP bootable CD into the computer.
2. When prompted to press any key to boot from the CD, press any key.
3. Once in the Windows XP setup menu press the "R" key to repair Windows.
4. Log into your Windows installation by pressing the "1" key and pressing enter.
5. You will then be prompted for your administrator password, enter that password.
6. Copy the below two files to the root directory of the primary hard disk. In the below example we are copying these files from the CD-ROM drive letter, which in this case is "e." This letter may be different on your computer.
copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\
7. Once both of these files have been successfully copied, remove the CD from the computer and reboot.
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