my computor is in a endless reboot loop?

Question

well i was surfing the web and my internet security said my computor was infected with a virus. i tried to fix it but i didnt work. i was also infected with a worm.i reebooted my computor and now its in a endless reboot loop.it reboots at the same place every time ( right after the windows xp thing is done loading... what can i do to fix this ... sorry if this aint clear

Answer 1

It would be helpful if you let us know what you are/were infected with; what security solution you are using; and whether you are receiving an error message before the computer reboots.



You can attempt to boot into safe mode and choose "last known good configuration" but if some malware has mucked things up and/or worse if you have chosen the wrong action to correct the problem then you may have to boot into a windows cd and repair your system.



If you are not comfortable with performing technical troubleshooting on your computer I would advise you to find a reliable and qualified technician before you muck things up to the point of irreversible damage (if you are not there already).



Good Luck

Answer 2

If you boot into "safe mode", do so in "safe mode with networking". This will allow you to access the Net if you need additional software to use to fix your rig. DO NOT reformat your drive until you have exhausted all the remedies posted here. If you feel you must wipe the drive, do a few things first before you toss out the baby with the bathwater. Your box is trashed....now what? First of all, gather all your backup disks that came with the machine and put them in a safe place. Make sure your backups include any chipset drivers for your mother board, video drivers, sound drivers, etc. Next, take out your hard drive and set the jumper to "slave" and install it into another computer. You can now copy all your program files and important stuff to the other machine. Caution! You MAY infect the other machine as well, so make sure you only copy system files needed for operating your box. Take your hard drive out of the borrowed machine, set the jumpers back to "master" and put it back in your machine. Boot your box with a CD with KILLDISK on it and follow the onscreen instructions. You can download KILLDISK on another machine and burn it to CD. It is free from http://majorgeeks.com. Be aware that KILLDISK will remove all data, drivers, partitions, and format and replace the code with all null value bits. Your drive is now just like it came out of the box, ready to rebuild. Hope this has helped.

Answer 3

That means your computer have detected 2 Severe problems during boot, this is the worst case usually in computers. Just before the Windows XP logo splash, at the memory testing page (At the brand logo if your computer is branded), press F8. A screen will come up with selections. First, try Safe Mode. If this does not work and your computer reboots again, this time do the same thing, but now try Last known good configuration. If this dosen't work, you have to reformat. If it works, attempt to delete the program causing this. If unable to delete, back-up all important data and reformat. In extreme cases in which your computer is unable to do any of the following, and precious data needs to be saved, you have to call support centre to open your computer to take out your harddrive and open it on another computer so that they can take out your important stuff, BUT if your computer is password protected, the stuff there will be lost forever.

Answer 4

See if you can get to safe mode. Restart, and quickly tap the f8 key until you get a boot menu, and select safe mode. You need to run a virus scan, hopefully you have an antivirus. This should help,but you really need a fully updated definitions, but this is hard to do if you cant get into windows. You can also try downloading the definitions on another computer, and putting them on thumb drive.

Answer 5

Boot into safe mode as this stops non essential software from running and perform a full virus scan, if you can ask a mate to download some antispyware programs and load them on your computer

Answer 6

So you can at least access your computer try starting is safe mode. Hopefully this will stop the reboot loop problem, then you can try and solve the issue before booting like normal again.



Instructions:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Answer 7

Ok, there are lots of answers here. But the one thing that isn't mentioned is to stop the reboot.

Yes, go to safe mode.

While there, right click my computer>properties and then advanced tab.

Go to start up/recovery then under system failure UNCHECK automatically reboot.



Once that is done. Run your spyware/virus scanners, in safe mode

Answer 8

Get into setup and set your default boot device to something other than the harddrive. If you don't know what to do next call someone who does, otherwise you will have to do a low level format of your hard drive. I recomend going to Avast.com for av software.

Answer 9

im just wondering if it didnt charge properly, i would try turning off using red end call key, charging for 30mins, then remove battery and replace, see if it reboots then.

Answer 10

I have had this happen to me before. Just pull the plug and let it rest for a while. It worked for me.

Answer 11

I afraid that you have to reformat your hard drive and reload OS